Privacy Policy

Last Updated: 18th December 2024

At Aan Tourism, we are deeply committed to safeguarding the privacy and personal information of our Users. This Privacy Policy outlines how we collect, process, disclose, and protect Users’ data when they use our Platform. It also explains Users' privacy rights and how they can contact us if they have concerns or questions.

Our use of personal information is intended to deliver exceptional service, improve the functionality of our Platform, and facilitate seamless bookings and experiences. This Policy forms an integral part of Aan Tourism’s Terms of Use and applies only to our Platform, excluding third-party websites or applications linked through our services. 

By accessing or using our Platform, Users consent to the collection, processing, and use of their personal information as described in this Policy. 

Key Terms Defined

• Account: A unique profile created on the Platform for accessing our services.
• Company: Refers to Aan Tourism Inc., its affiliates, subsidiaries, or related entities.
• Cookies: Small files stored on a User’s device, tracking browsing history and preferences.
• Device: Any internet-enabled device, including computers, smartphones, or tablets.
• Personal Information: Data that can identify an individual, such as name, email, or payment details.
• Platform: Includes Aan Tourism’s website, mobile applications, and associated web pages.
• Privacy Policy/Policy: This document, includes future amendments.
• Social Media Platforms: Platforms such as Facebook, Instagram, are used for interaction and login.
• Service Providers: Vendors offering services listed on Aan Tourism’s Platform.
• Third-Party Vendors: Independent companies engaged to enhance our services.
• Website: Refers to https://aantourism.com.
• You/Your: Refers to the User accessing or using the Platform.

Why Do We Collect Personal Information?

We collect personal information to facilitate bookings, provide customer support, run promotions, and ensure platform functionality. This enables a personalized and efficient service experience while fulfilling our legal obligations.

Types of Personal Information Collected

1. Personal Information

• Non-Identifiable Data: Data that cannot directly identify Users, such as anonymized usage statistics.
• Identifiable Information: Data such as name, contact details, payment details, and booking history.

2. Automated Data Collection

We collect certain data automatically when Users access our Platform, including:

• Device Information: Browser type, device model, operating system.
• IP Address: Logged for security and troubleshooting.
• Usage Behavior: Pages visited, time spent, interaction patterns.
• Access Details: Date and time of platform usage.

• Location: To provide relevant travel recommendations, and nearby services, and improve user experience.

Use of Cookies

We utilize cookies to enhance user experience, personalize content, and analyze Platform usage. Cookies can be persistent or session-based, ensuring functionality, personalized settings, and secure platform operation. Users may manage cookie preferences through browser settings.

How We Use and Share Personal Information

We use personal data only for legitimate purposes, including:

• Processing Bookings: Facilitating reservations and payments.
• Marketing Campaigns: Delivering promotions, offers, and newsletters.
• Customer Service: Addressing inquiries and providing support.
• Platform Improvements: Enhancing service quality and operational efficiency.

We may share personal data with trusted third parties, including:

• Service Providers & Vendors: To assist in bookings, marketing, and customer service.
• Payment Partners: For secure transaction processing.
• Business Transfers: During company mergers, acquisitions, or restructurings.

User-generated content and Social Media

Users posting reviews, comments, or other content on our Platform or social media may make their information publicly visible. Interactions on third-party social media platforms are subject to their respective privacy policies.

Data Collection from Children

Our Platform is intended for Users of legal age. If we become aware that the personal information of minors has been collected without appropriate consent, we reserve the right to terminate related services.

Data Retention

We retain personal data only for as long as needed to fulfill the purposes outlined in this Policy or as required by law. When no longer needed, data is securely deleted.

Data Security

We employ industry-standard security measures, including encryption and restricted access protocols, to protect personal information from unauthorized access or disclosure.

User Rights

Users may request access, correction, or deletion of personal information by contacting support@aantourism.com. Requests will be addressed promptly in compliance with legal requirements..

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be notified through updates on this page, indicating the revised effective date.