River Star Princess Dinner Cruise: Bangkok Chao Phraya River

Cruise Inclusions:

• 2-hour dinner cruise along the majestic Chao Phraya River, offering stunning views of Bangkok's skyline and landmarks
• International buffet dinner, featuring a wide range of dishes, including Thai, seafood, and vegetarian options
• Live music and entertainment, including traditional Thai dance performances and a live band
• Complimentary soft drinks, juice, and water throughout the cruise
• Professional and friendly service from our experienced crew

Other Inclusions:

• Welcome drink, a refreshing cocktail or juice, upon boarding
• Personalized service from our dedicated tour guide and crew
• Air-conditioned comfort, ensuring a pleasant dining experience
• Toilet facilities available on board for your convenience
• Free Wi-Fi available throughout the cruise

Important Notes:

• The dinner cruise operates daily, departing from River City Complex Pier at 19:30 hours.
• Please arrive at least 30 minutes prior to departure for check-in and boarding.

We recommend dressing in smart casual attire for a comfortable and enjoyable evening.

Tour Exclusion:

Please note that the following items are not included in our River Star Princess Dinner Cruise package:

• Transfer services: Pickup and drop-off services from your hotel or other locations are not included in the package.
• Alcoholic beverages: While complimentary soft drinks, juice, and water are provided, alcoholic beverages are not included and can be purchased separately on board.
• Tips and gratuities: Tips and gratuities for our tour guide and crew are not included and are at your discretion.
• Personal expenses: Any personal expenses, such as souvenirs or additional food and drinks, are not included in the package.

Cancellation Policy

Cancellation Fees:

• More than 24 hours before departure: No cancellation fee will be charged, and a full refund will be provided.
• Less than 24 hours before departure: A 50% cancellation fee will be applied, and the remaining 50% will be refunded.
• No-show or cancellation on the day of departure: A 100% cancellation fee will be applied, and no refund will be provided.

Amendment Policy:

• Changes to booking dates or times: Amendments can be made subject to availability, and a fee of THB 500 per person will be charged.
• Changes to passenger numbers: Amendments can be made subject to availability, and a fee of THB 500 per person will be charged.

Refund Policy:

• Refunds will be processed within 7 working days after the cancellation date.
• Refunds will be made in the original payment method.

Important Notes:

• Cancellations or amendments must be made in writing to our customer service team.
• The cancellation policy applies to all bookings, including those made through travel agents or online travel agencies.

The River Star Princess Dinner Cruise reserves the right to cancel or modify the cruise schedule due to unforeseen circumstances, such as weather conditions or mechanical issues. In such cases, a full refund will be provided.

Cancellation Policy

Child Cancellation Policy

We understand that families may need to cancel or modify their bookings, and we have a child cancellation policy in place to accommodate these changes. Please find below our child cancellation policy for the River Star Princess Dinner Cruise:

Child Cancellation Fees:

• Children aged 4-10 years old:
• More than 24 hours before departure: No cancellation fee will be charged, and a full refund will be provided.
• Less than 24 hours before departure: A 50% cancellation fee will be applied, and the remaining 50% will be refunded.
• No-show or cancellation on the day of departure: A 100% cancellation fee will be applied, and no refund will be provided.
• Infants aged 0-3 years old: No cancellation fee will be charged, and a full refund will be provided at any time.

Important Notes:

• Child cancellations or amendments must be made in writing to our customer service team.
• The child cancellation policy applies to all bookings, including those made through travel agents or online travel agencies.

The River Star Princess Dinner Cruise reserves the right to cancel or modify the cruise schedule due to unforeseen circumstances, such as weather conditions or mechanical issues. In such cases, a full refund will be provided.

Convenience:

• Public transportation options are available nearby, making it easy to get to the departure point.
• Suitable for all physical fitness levels, so everyone can enjoy the cruise.

Check-in and Departure:

• Please check-in at least 30 minutes before departure to ensure a smooth boarding process.

Special Dates and Cancellations:

• Rate is NOT applicable on Loy Krathong Day (in Nov - date to be advised), Christmas Eve (Dec 24), Christmas Day (Dec 25), and New Year's Eve (Dec 31-01Jan).
• In the rare occasion that we should be required to cancel a tour, we will inform you in advance and offer a different tour date, an alternative tour, or provide a full refund.

Child Policy:

• Child age between 4-10 years old and height not over 120 cm. will be charged at child rate.

Meeting Point and Responsibility:

• You come by yourself to the meeting point.

In any case, if your booking isn't matched with reality when you show upfront (such as child's age, child's height, the number of people, etc.), you are responsible to pay the additional charge upfront for the show/tour.

Useful Information: 

• Here are some useful details to help you prepare for your River Star Princess Dinner Cruise:

Meeting Point:

• The meeting point is at the River City Complex Pier.
• Please arrive at least 30 minutes before departure to check-in and board the cruise.

Dress Code:

• Smart casual dress code is recommended for the dinner cruise.
• Please dress appropriately for the weather and the occasion.

What to Bring:

• Please bring your printed or mobile voucher, as well as your ID and credit card (if required).
• You may also want to bring a camera to capture the stunning views of Bangkok's skyline and the Chao Phraya River.

Cruise Details:

• The River Star Princess cruise ship is a luxurious, air-conditioned vessel with modern amenities.
• The cruise will last approximately 2 hours, from 19:30 to 21:30.

Food and Beverages:

• A delicious dinner buffet featuring international and Thai dishes will be served on board.
• Soft drinks, beer, and wine are available for purchase on the cruise.

Accessibility:

• The cruise is suitable for all physical fitness levels.
• Please note that the cruise ship is wheelchair accessible, but please inform us in advance if you require special assistance.

Language:

• The crew and staff on board speak English and Thai.
• Audio guides are not available, but our friendly staff will be happy to assist you with any questions or concerns.

Tips and Gratuities:

• Tipping is not mandatory, but it is appreciated for good service.
• You can tip your server or the cruise staff directly.

Important Reminders:

• Please check-in at least 30 minutes before departure to ensure a smooth boarding process.
• The rate is not applicable on Loy Krathong Day (in Nov - date to be advised), Christmas Eve (Dec 24), Christmas Day (Dec 25), and New Year's Eve (Dec 31-01Jan).

In the rare occasion that we should be required to cancel a tour, we will inform you in advance and offer a different tour date, an alternative tour, or provide a full refund.

Join us for an unforgettable evening on the River Star Princess Dinner Cruise, where you'll experience the best of Bangkok's nightlife while cruising along the majestic Chao Phraya River. Here's what you can expect from this tour:

Highlights:

• Scenic 2-hour dinner cruise along the Chao Phraya River, offering breathtaking views of Bangkok's skyline and landmarks
• Delicious international buffet dinner, featuring a wide range of dishes, including Thai, seafood, and vegetarian options
• Live entertainment, including traditional Thai dance performances and a live band
• Complimentary drinks, including soft drinks, juice, and water throughout the cruise

Experience:

• Relaxing atmosphere, with air-conditioned comfort and personalized service from our dedicated tour guide and crew
• Stunning views, with opportunities to take memorable photos of Bangkok's iconic landmarks and skyline
• Cultural insight, with traditional Thai dance performances and live music

Logistics:

• Departure point: River City Complex Pier
• Departure time: 19:30 hours
• Duration: 2 hours
• Dress code: Smart casual attire recommended

What to Expect:

• A warm welcome with a refreshing welcome drink upon boarding
• A delicious international buffet dinner with a wide range of options
• Live entertainment, including traditional Thai dance performances and a live band
• Complimentary drinks throughout the cruise
• Personalized service from our dedicated tour guide and crew
• Opportunities to take memorable photos of Bangkok's iconic landmarks and skyline

Terms & Conditions: 

• Please read the following terms and conditions carefully before booking your River Star Princess Dinner Cruise:

Booking and Payment:

• Bookings must be made at least 24 hours in advance.
• Full payment is required upon booking.
• Payment can be made by credit card (Visa, Mastercard, or Amex) or bank transfer.

Cancellation Policy:

• Cancellations made more than 24 hours before departure will receive a full refund.
• Cancellations made less than 24 hours before departure will incur a 100% cancellation fee.
• No-shows will incur a 100% cancellation fee.

Amendments:

• Amendments to bookings can be made at least 24 hours before departure, subject to availability.
• Amendments may incur additional fees.

Refunds:

• Refunds will be made in the original payment method.
• Refunds may take up to 7 working days to process.

Liability:

• The River Star Princess Dinner Cruise operator shall not be liable for any loss, damage, or injury arising from or in connection with the cruise.
• The operator reserves the right to cancel or modify the cruise due to unforeseen circumstances, including weather conditions or mechanical issues.

Force Majeure:

• The operator shall not be liable for any failure to perform its obligations under these terms and conditions due to circumstances beyond its control, including natural disasters, government restrictions, or other unforeseen events.

Governing Law:

• These terms and conditions shall be governed by and construed in accordance with the laws of Thailand.

Dispute Resolution:

• Any disputes arising from or in connection with these terms and conditions shall be resolved through negotiation, mediation, or arbitration in accordance with the laws of Thailand.

Privacy Policy:

• The operator collects personal information to process bookings and provide services.
• The operator will not disclose personal information to third parties without consent, except as required by law.

Acceptance:

• By booking the River Star Princess Dinner Cruise, you acknowledge that you have read, understood, and accepted these terms and conditions.