ChillOut Ice Lounge Dubai Tickets

• Ticket to enter the Chillout Ice Lounge Dubai.
• Complimentary welcome drink, either hot chocolate or tea.
• Thermal wear, parka, gloves, and boots to keep you warm.
• Entry to the lounge with its ice-made furniture, sculptures, and ambiance.
• Photography opportunities are abundant in the ice lounge.
• Staff at the lounge will be able to help with any questions or needs.

• Transportation to and from the Chillout Ice Lounge Dubai location.
• Personal expenses, including any additional food or beverages beyond the welcome drink.
• Professional photography services or printed souvenir photos.
• Tips or gratuities for the lounge staff.

Free Cancellation 24 hours Prior

• Free Cancellation: The cancellation can be made up to 24 hours before for a full refund.
• No Refund: Any cancellation after 24 hours will not be refunded.

For Kids

• Children up to 3 can ride with the transfer but should not occupy a separate seat.
• Child seats can be requested and confirmed at the time of booking.

For Adults

• Adults pay the standard rates; the maximum number of adults in one vehicle is four.
• Additional fees may be incurred for additional services or special car requirements.

• Photography: Visitors are free to take pictures using their cameras or smartphones. Professional photography services are available at an extra cost.
• Duration of Stay: The average visit lasts 30 to 45 minutes, but guests are welcome to stay longer.
• Booking and Cancellation: Booking is recommended, especially during peak tourist seasons. Review the cancellation policy before confirming your booking.
• Thermal Gear: All provided thermal clothing is sanitized after each use to ensure hygiene and safety.
• Near other attractions: It is close to famous Dubai attractions, making it easy to combine different activities in your itinerary.

• Age Requirements: All ages, but children aged 12 or below must be accompanied by an adult
• Dress Code: Thermal wear shall be provided; however, long pants with socks are appreciated for extra warmth
• Arrival Time: Visit at least 15 minutes ahead of entry time to beat the queues in case
• Sensitivity to Cold: The loungers maintain sub-freezing temperatures, ensuring comfort.
• Accessibility: The venue is wheelchair accessible. Advise the staff beforehand if special assistance is needed.
• Food and Drinks: Outside food and drinks are not allowed. Complimentary beverages are available within the lounge.

• You will receive your mobile ticket in your email instantly.
• Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before your visit to avoid delays.

• Rescheduling and Cancellations: We reserve the right to reschedule or modify an itinerary, adjust pricing, or cancel a tour at our discretion, mainly if it's necessary for safety or convenience.
• Unused Inclusions: Any unused portions of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive on time at the designated pick-up point will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If a tour is affected by weather conditions, vehicle issues, or traffic delays, we will provide alternative services based on availability.
• Seating Arrangements: Seating arrangements depend on availability and will be made by the driver or tour guide, except for private transfers.
• Pick-Up and Drop-Off Timings: The listed timings are approximate and may be adjusted based on your location and traffic conditions.