Tour Inclusions for Parasailing in Trou d'Eau Douce

Here's what's included in our parasailing tour in Trou d'Eau Douce:

Pre-Flight Briefing

• A comprehensive briefing on parasailing safety procedures and guidelines
• An introduction to our experienced and certified instructors

Parasailing Experience

• A thrilling parasailing ride with breathtaking views of Trou d'Eau Douce
• A safe and secure harness system for your comfort and safety
• A gentle takeoff and landing on the beach or a platform

Safety Equipment

• A helmet and life jacket for your protection
• A secure harness system attached to the parasail wing

Instruction and Guidance

• Expert guidance and instruction from our certified instructors
• Continuous supervision and support throughout the flight

Post-Flight Services

• A complimentary drink to celebrate your parasailing experience
• Assistance with taking photos and capturing memories of your adventure

Other

• Use of our facilities, including restrooms and changing rooms
• Access to our beach or platform area for relaxation and recreation

• Transportation: Transfers to and from the tour location are not included
• Food and Beverages: Meals and drinks, except for the complimentary drink after the flight
• Photos and Videos: Professional photos and videos of your parasailing experience (you're welcome to bring your own camera or phone to capture memories)
• Tips and Gratuities: Tips for our instructors and staff are not included
• Personal Expenses: Any personal expenses or souvenirs purchased during the tour
• Optional Upgrades: Upgrades or add-ons, such as extended flight time or special packages, are not included in the standard tour price

Cancellation Policy

Cancellation Policy for Parasailing in Trou d'Eau Douce

We understand that unforeseen circumstances may arise, and you may need to cancel or reschedule your parasailing adventure with us. Please find below our cancellation policy for parasailing activities in Trou d'Eau Douce:

Cancellation Terms

• If you cancel your booking more than 24 hours prior to the scheduled flight time, we will provide a full refund.
• If you cancel your booking within 24 hours of the scheduled flight time, a 50% cancellation fee will be applied.
• In the event of bad weather or unsuitable flying conditions, we reserve the right to cancel or reschedule the flight. In such cases, you will be offered a full refund or the option to reschedule for a later time.

Refund Process

• Refunds will be processed within 7 working days of cancellation. Please note that refunds may take longer to appear on your credit card statement, depending on your bank's processing time.

Changes to Bookings

• If you need to make changes to your booking, please contact us as soon as possible. We will do our best to accommodate your requests, subject to availability.

Cancellation Policy

Child Cancellation Policy for Parasailing in Trou d'Eau Douce

We understand that families with children may have unique needs and circumstances. Please find below our child cancellation policy for parasailing activities in Trou d'Eau Douce:

Cancellation Terms for Children

• Children under the age of 12 are subject to the same cancellation terms as adults (see our standard cancellation policy).
• Children under the age of 6 are not permitted to participate in parasailing activities.
• If you need to cancel a booking for a child, please contact us as soon as possible. We will do our best to accommodate your requests, subject to availability.

Special Considerations for Families

• If you are booking a parasailing experience for a family group and need to cancel or reschedule, please let us know as soon as possible. We will work with you to find a solution that meets your needs.
• In the event of bad weather or unsuitable flying conditions, we reserve the right to cancel or reschedule the flight. In such cases, you will be offered a full refund or the option to reschedule for a later time.

Refund Process for Children

• Refunds for children's bookings will be processed in accordance with our standard refund policy (see our standard cancellation policy).

• Weather Conditions: The tour may be canceled or rescheduled due to bad weather conditions. We will notify you in advance if this is the case.
• Pregnancy and Health: Pregnant women and people with certain medical conditions may not be allowed to participate in the tour. Please consult with our staff before booking.
• Safety Briefing: A comprehensive safety briefing will be provided before the flight. It's essential to follow the instructions and guidelines given by our instructors.
• Insurance: We have insurance coverage for all participants, but it's recommended to have your own travel insurance as well.
• Check-in Time: Please arrive at least 30 minutes before the scheduled tour time to allow for check-in and preparation.
• Cancellation Policy: Our cancellation policy will apply in case of cancellations or no-shows. Please review our policy before booking.

What to Bring:

• Swimwear and a change of clothes
• Sunscreen, sunglasses, and a hat
• Water shoes or sandals with a good grip
• A light jacket or sweater (depending on the weather)
• A waterproof phone case or camera to capture memories
• Cash or credit card for incidentals or tips

Tips and Reminders:

• Arrive early to allow for check-in and preparation
• Listen carefully to the safety briefing and follow instructions
• Be prepared for takeoff and landing, which may involve some physical activity
• Don't forget to enjoy the views and take in the experience!
• If you have any concerns or questions, don't hesitate to ask our staff

Facilities and Amenities:

• Our tour location has restrooms, showers, and changing facilities
• We offer complimentary drinks and snacks after the flight
• There are restaurants and cafes nearby for lunch or snacks
• We have a souvenir shop on site for memorabilia and gif

Terms & Conditions for Parasailing in Trou d'Eau Douce

Please read the following terms and conditions carefully before booking your parasailing tour in Trou d'Eau Douce:

Booking and Payment:

• A deposit of 20% is required to secure your booking, with the balance due on the day of the tour
• Payment methods accepted include cash, credit card, and online payment platforms
• Cancellations or changes to bookings must be made at least 24 hours in advance to avoid penalties

Liability and Safety:

• Participants must sign a liability waiver before the tour, acknowledging the risks involved in parasailing
• Our staff reserve the right to refuse participation to anyone deemed unfit or unsafe to fly
• We maintain the highest safety standards, but participants must follow instructions and guidelines to ensure their safety

Weather Conditions:

• The tour may be cancelled or postponed due to bad weather, high winds, or other safety concerns
• In the event of cancellation, a full refund or rescheduling will be offered

Age and Health Restrictions:

• Participants must be at least 6 years old and weigh a minimum of 40 kg (88 lbs)
• Certain health conditions, such as pregnancy, heart problems, or recent injuries, may prevent participation
• Please consult with our staff if you have any concerns or questions

Refunds and Cancellations:

• Refunds will not be issued for no-shows or cancellations made less than 24 hours in advance
• A 10% administration fee will be charged for cancellations or changes made more than 24 hours in advance

Miscellaneous:

• Our staff reserve the right to modify the tour itinerary or schedule as necessary
• Participants are responsible for their personal belongings and equipment during the tour
• We are not liable for any loss or damage to personal property