• Transfers (If Selected)
• Sea World Admission Ticket
• Before making a booking, kindly review the inclusions specific to each product option.

• No refunds will be provided for services that remain unused or have been only partially utilized.
• ATMs, Prayer rooms, Baby changing and feeding facilities, and smoking areas are located on the Plaza level.
• Valet parking, Lockers, and Strollers are available at extra charges at the venue itself.

• The service provider holds no liability if any part of an attraction is not operational due to technical difficulties.

• Bringing outside food and beverages into the Park is not allowed for guests.

• The seating arrangements for all transfers are determined based on availability and are subject to approval by our tour manager.
• The timing for pickup and drop-off can be adjusted according to the trip's schedule. This may also vary based on traffic conditions and your current whereabouts.
• We are not responsible for the closure of certain inclusions mentioned, which may occur on weekends or specific days in accordance with government regulations.
• The scheduled transfer time listed on the website may vary by up to 30/60 minutes.
• Most of the year, summer clothing is appropriate, although winter months may require the use of sweaters or jackets.
• We suggest bringing along sunglasses, hats, and sunscreen for your convenience.
• For all tours, private transportation can be arranged upon request.
• It is entirely your responsibility to ensure that you do not leave personal belongings such as media equipment, wallets, or any other valuable items in our vehicles or at tour sites.
• Kindly notify us during the reservation process if you intend to bring a stroller, as it is not permitted inside the vehicles unless prior arrangements have been made.
• For any water activities, children aged 3 to 12 years must be accompanied by an adult in the water.
• On Islamic occasions and National holidays, the tour will not include alcohol service or live entertainment.
• We kindly request that you carefully read and comprehend the information provided in the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid, and any other relevant documents, as these will constitute your contractual agreement with us upon making the booking.
• Taking photographs of UAE residents, particularly women, military institutions, government buildings, and installations, is strictly forbidden.
• Engaging in littering is a punishable offense, and individuals who commit this act may be subject to fines as penalties.
• Smoking inside public areas is not allowed.
• Certain tours necessitate the presentation of your original passport or Emirates ID, and we have clearly specified this requirement in the important notes. Please make sure to carefully read the critical information, as we cannot be held accountable if you miss any tour where your passport or ID is mandatory.
• If the guest fails to arrive on time for the scheduled pickup, we retain the right to impose 100% No show charges.
• No refund for partly utilized services.
• In the event of unforeseen circumstances beyond our control, such as traffic conditions, vehicle breakdowns, delays caused by other guests, or adverse weather conditions, if the tour experiences delays or cancellations, we will endeavor to offer alternative options if feasible.
• In the event that the guest does not arrive on time and our vehicle departs from the designated pickup location, we will not arrange for an alternative transfer, and There will be no reimbursement for the tour that was missed.

• Why should I make a booking with you?

• How can I make the Payment on your Website & is it Secure?

• When will I receive the voucher after the payment is done? 

• Will I get a reference number for my booking? 

• For tours inclusive of transfers, do you offer to Pick up Service from any place? 

• Do you provide tickets attractions in the Country?

• Can I produce an eVoucher at the time of my Tour?

• How long will it take for the refund of my canceled tour?

• Is it possible for me to change or postpone the travel date once the booking is done? 

• Can I book multiple tours at a time?

• Do you offer a selection of Hotels on your Website for Packages?

• Should I reconfirm my booking before the travel date? 

• Despite scrolling down your tour listing page, I am not able to locate my preferred tour activity. What should I do? 

• Upon making the reservation and payment, how will I confirm whether or not it has been received by you? 

• How can I share my experience with you?

• If your intention is to enter the UAE via road, you must possess an authentic visa copy issued by immigration, which involves an extra cost of AED150 per person (excluding courier charges).
• Kindly be aware that the processing of the visa can commence only after the necessary documentation has been completed and all payments have been cleared.
• All visa applications are strictly for single-entry purposes.
• It is advisable to initiate the visa application process at least 5 to 7 days prior to your intended arrival. It takes five working days (Sunday to Thursday) for us to process your visa application. If your application is detained by immigration, the visa approval may take an additional two days.
• Upon the approval of your visa by the UAE Immigration Authority, we'll send you a copy of your visa to your email. Please print out this visa copy and present it to the passport control section at the airport. There is no need to provide an original copy of the visa.
• If you are planning to enter the UAE by road, it is necessary to have an original visa copy issued by immigration, for which there is an additional cost of AED 150 per person. (Courier charges are not included and will be extra).
• Visa Approval is at the sole discretion of the Immigration Officials, and Aan Tourism & Travels should not be held responsible for the rejection of your visa application. Additionally, the RTT cannot provide assurance that every application will be approved. Once your Visa Application is submitted to the Immigration Department, the Visa Application Fee is non-refundable regardless of whether the application is approved, rejected, or if you are unable to travel to the UAE after the visa has been approved.
• Some airline service providers may entail passengers for an 'Ok to Board' approval, which, at most, should be done 24 hours before the stipulated flight departure time. If you request it, the RTT can handle it on your behalf for an additional fee.
• In the event that your visa application is rejected by UAE Immigration, we will provide you with a copy of the denial for your records.
• If the traveler is unable to embark on the trip after the visa is issued, a penalty of AED100 will be deducted from the guarantee amount.
• In the event that a tourist does not leave the country by the designated date, a deduction of AED150 per day will be made from the guarantee amount as a penalty.
• The security cheque of the guarantor will be deposited if a traveler on Aan Tourism's sponsored visa has to face overstay due to imprisonment or committing any crime.
• Upon departing the country, we kindly request you send us a copy of the page in your passport that contains the exit stamp from UAE immigration.
• This document will serve as evidence of your departure from the country. Additionally, it allows us to verify it in our online system.
• The refund of the security cheque will only be processed once we receive clear confirmation of your departure from the country.
• The guarantor is accountable for retrieving your security deposit within three months after your traveler's departure from the UAE or can request us to cancel the cheque and destroy it by sending you an email. As per company policy, RTT will cancel and destroy the security cheque after a period of 3 months, and we will not assume responsibility thereafter.
• Having a dependable travel insurance policy is essential for dealing with unexpected situations such as medical emergencies that may arise while you are traveling. In case you do not possess a travel insurance plan, they can assist you, although fees will be incurred.

THINGS YOU MUST REMEMBER DURING TRAVEL

• Please make sure to have a valid and confirmed return air ticket with you.
• A confirmed reservation for accommodation in one of the hotels in the UAE is another requirement that must be fulfilled.

REASONS OF VISA REJECTION

• When seeking a visa in the UAE, your visa application may be declined or rejected due to the following 10 factors.
• If a female visitor, who is below the age of 25, intends to travel alone, there is a high probability of her visa application being denied.
• Applications that include handwritten copies of passports from nationalities like Pakistan and Bangladesh will be rejected by UAE immigration.
• If an applicant is on the UAE immigration blacklist or has been found guilty of a serious offense, their visa application will be rejected.
• If the applicant had a previous residence visa and left the UAE without canceling it, their application may face rejection.
• In the event that an individual has previously applied for a tourist visa but did not enter the country, their application will be denied. In order to submit a new application, it is necessary to cancel the previous visa.
• In the event that the photo utilized in the passport copies is unclear or blurry, there is a high possibility of your application being delayed or rejected.
• If the applicant's occupation is specified as a laborer, cultivator, or any other unskilled job, the visa application will be declined.
• Errors made while typing your visa application can result in its rejection.
• If an individual has previously applied for a job visa through a UAE company but did not enter the country, they are ineligible to apply for a new visa for a minimum period of six months.
• There is a possibility that the visa processing for applicants who have identical personal details, including name and place, may experience delays or, in some cases, even be completely eliminated.