• Pick-up from your hotel or anywhere in Singapore.
• Comfortable and air-conditioned cars.
• Professional and friendly drivers.
• Drop-off at the cruise terminal.

• Food and drinks.
• Personal belongings and luggage charges.
• Tips to the driver.
• Extra stops outside city limits.

Adults also enjoy the same rights to cancel. They can cancel their visit within 24 hours to receive a full refund. However, cancellations are not subject to any refund after that period.

• For adults aged 13 and above, a full ticket is necessary.
• Age-specific tickets may demand identification.

Children can cancel their tickets up to 24 hours before the scheduled tour and will be fully refunded. Any cancellations made after the 24-hour window will not be refunded.

• Admission is free for children under 3 years.
• Children between 3 and 12 years: Half ticket price.
• Children are to be accompanied by an adult all the time.

• The service is available daily.
• Bookings must be made 24 hours prior.
• Group discounts are offered.
• The service is ideal for families, individuals, and groups.
• Available in many areas throughout Singapore.
• Pick-up locations are available across Singapore, including hotels and private addresses.

• Double-check your pick-up information when booking.
• Ensure that you are confirmed for a booking at least 24 hours prior to leaving.
• This service is not being offered on public holidays.
• The pick-up timing may be flexible based on the traffic situation.
• Ensure that your booking confirmation is available.

• You will receive your mobile ticket in your email instantly.
• Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before the scheduled time of your visit to avoid any delays.

• Can the service cover large groups?

Yes, it is possible for the service to cover groups.

• Can I get the service with a hotel pick-up?

Yes, the service covers pick-ups from hotels.

• What do I do if I have a delay in my flight?

Please let us know, and we will modify your pick-up time.

• Are there any extra charges?

There can be extra charges for additional baggage or detours.

• Rescheduling and Cancellations: We reserve the right to reschedule or modify an itinerary, adjust pricing, or cancel a tour at our discretion, particularly if it's necessary for safety or convenience.
• Unused Inclusions: Any unused portions of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive at the designated pick-up point on time will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If a tour is affected by weather conditions, vehicle issues, or traffic delays, we will make efforts to provide alternative services based on availability.
• Seating Arrangements: Seating arrangements depend on availability and will be made by the driver or tour guide, except for private transfers.
• Pick-Up and Drop-Off Timings: The listed timings are approximate and may be adjusted based on your location and traffic conditions.
• Coupon Redemption: Coupon codes can only be redeemed during the online booking process.
• No-Show Charges: A 100% charge will be applied if guests do not show up for pick-up. No alternative transfer or refund will be provided if the vehicle departs without the guest.