Yas Island Theme Park Tickets

• Purchase a Standard Admission Ticket to gain access to the parks.
• Enjoy an array of incredible rides included in the ticket.

Important: Before making a booking, make sure to review the specific inclusions for each option.

Yas Island Cancellation Policy

• All Cancellations made 6 hours prior to the Tour departure time NO charges will be applicable. 
• If Cancellation made within 6 hours to your Tour departure time 100% charges will be applicable.
• If eligible for Refund your Amount will be returned back to your Account within 7 working days.
• Important: If you have already used the tickets at the venue, cancellation will not be possible. Once the tickets are used, they become non-refundable.
  

Yas Island child Policy

• Children aged 2 and under may enter the Yas Island Theme Parks for free and do not require an admission ticket or reserved space.
• Individuals aged 3 and above must hold a valid, paid admission ticket to gain entry.

• No refunds will be provided for services that remain unused or partially used.
• ATMs, prayer rooms, baby changing and feeding facilities, as well as smoking areas, can be found on the Plaza level.
• The theater offers strollers, valet parking, and lockers for an extra cost.
• Any attraction component that is not working as a result of technical problems is not the service provider's fault.
• Bringing outside food and drinks into the Park is strictly prohibited.

Special Note: Yas Waterworld will host Ladies Night every Friday from 1:00pm until 10:00pm.

• Seating arrangements for all transfers are subject to availability and are determined by our tour manager.
• Pick-up and drop-off timings are flexible and may be adjusted according to the trip schedule. Please be aware that traffic conditions and your location may affect these times.
• Some of the inclusions mentioned in the tour may be closed on weekends or specific days due to government regulations, for which we cannot be held responsible.
• The actual transfer timing may vary up to 30 to 60 minutes from the time specified on the website.
• While summer clothing is suitable for most of the year, we recommend bringing sweaters or jackets during the winter months.
• We advise you to carry sunglasses, hats, and sun protection cream.
• If requested, we can arrange private transportation for all tours.
• Please note that leaving personal belongings such as media equipment, wallets, or valuable items in our vehicles or tour sites is solely your responsibility. No loss or damage will be the responsibility of our drivers or tour guides.
• Strollers are not allowed inside the vehicles unless prior information is provided. Whenever making a reservation, kindly let us know.
• Children between the ages of 3 and 12 must be accompanied by an adult when participating in water activities.
• During Islamic occasions and national holidays, alcohol will not be available, and live entertainment will not be provided.
• We strongly recommend reading and understanding the contents of the tour brochure/itinerary, the "terms and conditions," price grid, and any other applicable documents, as these form part of your contract with us upon making the booking.
• Photographing UAE residents, especially ladies, as well as military installations, structures, and other public areas is strictly prohibited.
• Littering is a punishable offense, and offenders may face fines as penalties.
• Public spaces are not permitted to have smokers.
• Some tours require the presentation of your original passport or Emirates ID, and this information is stated in the critical notes. Please ensure that you carefully read the critical information, as we cannot be held responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the right to charge 100% no-show charges if the guest fails to arrive on time for the scheduled pickup.
• For services that are only partially used, there will be no reimbursements.
• In the event of uncontrollable circumstances such as traffic conditions, vehicle breakdowns, delays caused by other guests, or adverse weather conditions, if the tour is delayed or canceled, we will provide alternative options if feasible.
• If a guest fails to show up on time and our vehicle departs from the pickup location, we will not arrange an alternative transfer and no refund will be provided for the missed tour.

• In particular, if we believe it is required for your safety or convenience, we reserve the right to rearrange an itinerary or route, modify pricing, or cancel a tour.
• Any unused inclusions in a tour package are non-refundable.
• If a guest does not arrive promptly at the agreed-upon pick-up place, it will be considered a no-show; in such circumstances, there will be no compensation or alternative transfer.
• In the event of tour cancellations or alterations due to inclement weather, vehicle issues, or traffic problems, we will make every sincere effort to arrange alternative services with similar options, subject to availability.
• Seating arrangements will be determined by our driver or tour guides based on availability.
• Based on your location and traffic, the website's projected pick-up and drop-off times may change.
• Coupon codes can only be redeemed through the online booking process.
• We reserve the right to charge 100% no-show charges if guests do not arrive on time for the pick-up.
• There won't be a substitute transfer arranged and there won't be a refund for the skipped trip if a passenger is late and our vehicle leaves the pickup place.
• Seating arrangements are made based on availability and are decided by the driver or tour guide, except in the case of private transfers.