• Al Ain Zoo Abu Dhabi entry ticket.
• Access to all animal exhibits and themed areas.
• Giraffe feeding experience (subject to availability).
• Admission to the Children's Discovery Garden.
• Free car park facilities.
• Access to restaurants and picnic areas.

• Private guided tours (available at an extra fee).
• African Safari experience (additional ticket required).
• Animal encounters or behind-the-scenes activities.
• Food and drink.
• Transport to and from the zoo.

Non Refundable

Adults also enjoy the same rights to cancel. They can cancel their visit within 24 hours to receive a full refund. However, cancellations are not subject to any refund after that period.

• For adults aged 13 and above, a full ticket is necessary.
• Age-specific tickets may demand identification.

Children can cancel their tickets up to 24 hours before the scheduled tour and will be fully refunded. Any cancellations made after the 24-hour window will not be refunded.

• Admission is free for children under 3 years.
• Children between 3 and 12 years: Half ticket price.
• Children are to be accompanied by an adult all the time.

• The Al Ain Zoo is among the biggest zoos in the UAE, with its main aim of conservation and education.
• It accommodates endangered species such as the white lion and Arabian oryx.
• Educational programs for school children and special group tours for private groups can be found there.
• Special picnic spots are there for families and visitors.
• The complex has a veterinary hospital for animal rehabilitation and care.
• The zoo is constructed with environmentally friendly practices to promote sustainability.
• There are souvenir shops where gifts and memorabilia can be bought.

• The zoo maintains strict animal welfare standards to protect their comfort and safety.
• Visitors must dress comfortably and in walking shoes since the zoo is large.
• Food and beverages are not permitted from outside, but there are dining facilities.
• African Safari is an experience that needs a special ticket and prior booking.
• Some activities, such as feeding animals, function at particular times only.
• The best time to visit is early morning or late afternoon to escape the heat.
• There is photography permitted but flash photography is disallowed in some animals.
• Rental of strollers and wheelchairs can be done for convenience.

• You will receive your mobile ticket in your email instantly.
• Show your voucher on your mobile phone along with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before your visit to avoid delays.

• What creatures can I find at Al Ain Zoo Abu Dhabi?

The zoo features more than 4,000 animals, such as lions, giraffes, cheetahs, rhinos, and the Arabian oryx.

• Is Al Ain Zoo Abu Dhabi good for kids?

Yes, there is a Children's Discovery Garden and interactive experiences that cater to children.

• What are Al Ain Zoo Abu Dhabi's operating hours?

The zoo is open every day from 9:00 AM to 6:00 PM, but there are particular times for shows and experiences.

• Is the African Safari part of Al Ain Zoo Abu Dhabi tickets?

No, the African Safari experience costs an additional ticket and booking.

• Rescheduling and Cancellations: We have the right to reschedule or change an itinerary, alter prices, or cancel a tour at our discretion, mainly if it's for safety or convenience.
• Unused Inclusions: Any unused parts of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive on time at the designated pick-up point will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If your tour is delayed due to bad weather, mechanical breakdowns, or traffic, we will offer you alternative services available.
• Seating Arrangement: The seating arrangement depends on the availability of vehicles. The driver or the tour guide will make all arrangements except private transfers.
• Pick-up and Drop-off Timings: The timings listed are approximate and may vary based on your location and traffic conditions.