• Big Bus Tour Tickets: Valid for 1, 2, or 3 days, they offer unlimited hop-on, hop-off access.
• Audio Guide – Multi-lingual audio commentary is available on the bus.
• Free Wi-Fi – Stay connected during your ride with complimentary Wi-Fi.
• Onboard Guide – A live tour guide available on select routes for a more personalised experience.
• Discount Vouchers – Exclusive offers for various Dubai attractions.
• Seat Reservation – Guaranteed seating on the open-air deck for the best views.

• Food and Drinks – Refreshments are not included but can be purchased onboard.
• Hotel Transfers – Not included unless specified in your booking.
• Attraction Entry Fees – Entrance fees to attractions along the tour are not included.
• Guided Tours – Some routes may have a guide unavailable on all buses.
• Gratuities – Tips for the driver or guide are not included.
• Private Hire – Standard tickets do not cover special arrangements for private hire.

Free Cancellation 24 hours Prior

Adults also enjoy the same rights to cancel. They can cancel their visit within 24 hours to receive a full refund. However, cancellations are not subject to any refund after that period.

• For adults aged 13 and above, a full ticket is necessary.
• Age-specific tickets may demand identification.

Children can cancel their tickets up to 24 hours before the scheduled tour and will be fully refunded. Any cancellations made after the 24-hour window will not be refunded.

• Admission is free for children under 3 years.
• Children between 3 and 12 years: Half ticket price.
• Children are to be accompanied by an adult all the time.

• Big Bus Tours Dubai tickets can be bought online or at the designated stops across Dubai.
• Tour Routes—Several routes cover key attractions, including Downtown Dubai, Dubai Marina, and the Palm Jumeirah.
• Live Tour Guides – Some buses have live guides for a personalised experience.
• Sunset Tours - There are specific sunset tours one can take that are a delight for the evenings.
• Best time to visit: The best season to see here is during the cooler months-October to April.
• Travel insurance: It's always advisable to buy travel insurance to cover risks if one encounters any uncertainties.
• Sustainable Tourism: There are buses here that are environmentally friendly, keeping in mind how they would impact the environment.
• Booking in Advance – Online booking is advisable to secure your seat with additional discounts.

• Ticket Validity – Your ticket is valid for the days you select when booking.
• Dress Code – Comfortable clothing and footwear are recommended for your tour.
• Weather—The best time for a Big Bus Tour in Dubai is during cooler months, from October to April.
• Tour Duration – The whole tour lasts around 2 hours for each route.
• Operating Hours – The buses operate from 9:00 AM to 6:00 PM daily.
• Child Policy – Children under five travel for free with a paying adult.
• Ticket Confirmation – Book in advance to secure your spot and avoid queues.
• Wheelchair Accessible – The buses are wheelchair accessible for passengers with mobility needs.

• You will receive your mobile ticket in your email instantly.
• Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before your visit to avoid delays.

• 1. What is the Big Bus Tour?

The Big Bus Tour is a hop-on, hop-off sightseeing bus service that offers multiple routes around Dubai, allowing you to explore the city at your own pace.

• 2. What are the routes available?

Typically, there are several different routes that focus on different areas of the city, such as the Red Route (City Tour), Blue Route (Beach Tour), and Green Route (Marina Tour).

• 3. What can I see on the Big Bus Tour?

You'll see some of Dubai's most famous attractions, including Burj Khalifa, Dubai Mall, Jumeirah Mosque, Burj Al Arab, the Gold Souk, and Palm Jumeirah, among others.

• 4. Can I buy tickets on the bus?

Yes, you can buy tickets directly on the bus or book in advance online.

• 5. Are the buses air-conditioned?

Yes, the buses are air-conditioned and also have an open-top deck for those who want to enjoy the view and weather.

• Rescheduling and Cancellations: We have the right to reschedule or change an itinerary, alter prices, or cancel a tour at our discretion, mainly if it's for safety or convenience.
• Unused Inclusions: Any unused parts of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive on time at the designated pick-up point will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If your tour is delayed due to bad weather, mechanical breakdowns, or traffic, we will offer you alternative services available.
• Seating Arrangement: The seating arrangement depends on the availability of vehicles. The driver or the tour guide will make all arrangements except private transfers.
• Pick-up and Drop-off Timings: The timings listed are approximate and may vary based on your location and traffic conditions.