Chicago: Willis Tower Skydeck and The Ledge Ticket

• Willis Tower Skydeck admission.
• Access to The Ledge glass balcony.
• Admission to all interactive exhibits.
• Educational videos and history displays.
• Free digital photo from The Ledge.
• Guided assistance within the Skydeck area.
• Elevators to the top floor.
• Tips for observing top city sights.

• Food and beverages.
• Transportation to and from Willis Tower.
• Personal spending or shopping fees.
• VIP-only area access.
• Tickets to special events (separately sold).
• Parking charges.
• Souvenir buying.
• Additional photos after the first complimentary one.

Adult Cancellation Policy:

Adults also enjoy the same rights to cancel. They can cancel their visit within 24 hours to receive a full refund. However, cancellations are not subject to any refund after that period.

• For adults aged 13 and above, a full ticket is necessary.
• Age-specific tickets may demand identification.

Child Cancellation Policy:

Children can cancel their tickets up to 24 hours before the scheduled tour and will be fully refunded. Any cancellations made after the 24-hour window will not be refunded.

• Admission is free for children under 3 years.
• Children between 3 and 12 years: Half ticket price.
• Children are to be accompanied by an adult all the time.

• The Skydeck is wheelchair friendly.
• Kids ages 3 and under enter free.
• Cameras and cell phones are permitted.
• There are gift shops and restrooms available within.
• Elevators are safe and maintained regularly.
• Discounts are available with Willis Tower tickets Groupon offers. 

• Purchase tickets in advance to avoid long lines.
• Come early in peak seasons for optimal views.
• Bring a valid ID for ticket validation.
• Sunny days offer the best view of the skyline.
• Be careful about The Ledge, particularly with children.
• The Skydeck can close in bad weather.
• Verify Willis Tower observation deck timings before planning. 

• You will receive your mobile ticket in your email instantly.
• Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before the scheduled time of your visit to avoid any delays.

• Rescheduling and Cancellations: We reserve the right to reschedule or modify an itinerary, adjust pricing, or cancel a tour at our discretion, particularly if it's necessary for safety or convenience.
• Unused Inclusions: Any unused portions of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive at the designated pick-up point on time will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If a tour is affected by weather conditions, vehicle issues, or traffic delays, we will make efforts to provide alternative services based on availability.
• Seating Arrangements: Seating arrangements depend on availability and will be made by the driver or tour guide, except for private transfers.
• Pick-Up and Drop-Off Timings: The listed timings are approximate and may be adjusted based on your location and traffic conditions.
• Coupon Redemption: Coupon codes can only be redeemed during the online booking process.
• No-Show Charges: A 100% charge will be applied if guests do not show up for pick-up. No alternative transfer or refund will be provided if the vehicle departs without the guest.