Emirates Palace Abu Dhabi

• Entry ticket to the Emirates Palace Abu Dhabi.
• Accessibility to the palace's public spaces, gardens, and fountains.
• Guided tour to all the main attractions in the palace.
• A complimentary drink or the signature gold cappuccino (package dependent).
• Access to Wi-Fi within the palace.
• Professional photographs at selected areas.
• Meals are provided as an extra service.
• Staff service for the clients to enhance the experience.

• Travel to and from the Emirates Palace.
• Accommodation in private hotel rooms and suites.
• Alcoholic beverages, available at an extra charge.
• Spa and wellness treatments.
• Beach, private access-only subject to special packages.
• Tips and incidentals.
• Entry fees for special events.
• Parking is only eligible to be free if validated by the palace.

Free Cancellation 48 hours Prior

Adults also enjoy the same rights to cancel. They can cancel their visit within 24 hours to receive a full refund. However, cancellations are not subject to any refund after that period.

• For adults aged 13 and above, a full ticket is necessary.
• Age-specific tickets may demand identification.

Children can cancel their tickets up to 24 hours before the scheduled tour and will be fully refunded. Any cancellations made after the 24-hour window will not be refunded.

• Admission is free for children under 3 years.
• Children between 3 and 12 years: Half ticket price.
• Children are to be accompanied by an adult all the time.

• Visit Time - Visiting this place from October till April is said to be in good weather while visiting the palace.
• Accessibility- The entire place is wheelchair-accessible.
• Currency Accepted – All payments within the palace can be made using AED and other major international credit cards.
• Cultural Sensitivity – The local culture and tradition must be honored inside the palace.
• Dining Reservations—Reserving seats in advance for dining at the palace's restaurants is better.
• Guided Tours are available in many languages to facilitate a more rewarding experience.
• Parking Facilities – There is valet parking for the visitors.
• Contact Information – Obtain proper contact numbers for any form of inquiry and any changes in bookings.

• Dress Code – It prefers smart casual attire or traditional costume; no shorts and flip-flops are tolerated.
• Advance Ticket Booking – Suggestively booked tickets during season time are most recommended.
• Camera Rules – Since photography is acceptable, certain forbidden areas have photographic restrictions.
• Policy for Children - Children must accompany an adult anywhere in the grounds.
• No external food - Nothing from outside to be brought or consumed in and around the palaces.
• Restricted Areas - Private suites and restricted areas cannot be accessed
• Timings Vary - This place may operate on different time schedules depending on the special occasions or functions.
• Coming Time - Must reach at least 15 minutes before getting checked in peacefully

• You will receive your mobile ticket in your email instantly.
• Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before your visit to avoid delays.

• Rescheduling and Cancellations: We have the right to reschedule or change an itinerary, alter prices, or cancel a tour at our discretion, mainly if it's for safety or convenience.
• Unused Inclusions: Any unused parts of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive on time at the designated pick-up point will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If your tour is delayed due to bad weather, mechanical breakdowns, or traffic, we will offer you alternative services available.
• Seating Arrangement: The seating arrangement depends on the availability of vehicles. The driver or the tour guide will make all arrangements except private transfers.
• Pick-up and Drop-off Timings: The timings listed are approximate and may vary based on your location and traffic conditions.