KLCC Lake Symphony & The River of Life Tour from Kuala Lumpur

• Guided tour of The River of Life.
• Access to the best viewing spots for the light and fountain show.
• Historical insights into Kuala Lumpur’s rivers.
• Photo opportunities at famous locations.
• Comfortable seating areas along the river.
• Expert guide providing local knowledge.
• Complimentary bottled water.
• Public transport directions assistance.

• Personal expenses.
• Food and Drinks.
• Hotel transfers.
• Admission fees for local attractions.
• Parking charges.
• Photography services and souvenirs.
• Guide tips.
• Any other services not listed in inclusions.

Adult Cancellation Policy:

Adults also enjoy the same rights to cancel. They can cancel their visit within 24 hours to receive a full refund. However, cancellations are not subject to any refund after that period.

• For adults aged 13 and above, a full ticket is necessary.
• Age-specific tickets may demand identification.

Child Cancellation Policy:

Children can cancel their tickets up to 24 hours before the scheduled tour and will be fully refunded. Any cancellations made after the 24-hour window will not be refunded.

• Admission is free for children under 3 years.
• Children between 3 and 12 years: Half ticket price.
• Children are to be accompanied by an adult all the time.

• The River of Life tour runs daily at night.
• Wear comfortable walking shoes.
• Camera users will have ample good photo opportunities.
• All types of tourists, including singles, couples, and families, can enjoy the tour.
• There are limited wheelchair-accessible areas.
• The schedule of the light show is subject to change based on weather conditions.

• Be there at least 15 minutes before the start of the tour.
• Bring a light jacket as it can be windy in the evenings.
• There is some moderate walking involved; wear comfortable footwear.
• Best viewing times are after sunset.
• The attraction is free, but guided tours might cost a little extra.
• Don't litter to ensure the river's cleanliness.
• Respect local customs and dress appropriately.

• You will receive your mobile ticket in your email instantly.
• Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before the scheduled time of your visit to avoid any delays.

• Rescheduling and Cancellations: We reserve the right to reschedule or modify an itinerary, adjust pricing, or cancel a tour at our discretion, particularly if it's necessary for safety or convenience.
• Unused Inclusions: Any unused portions of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive at the designated pick-up point on time will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If a tour is affected by weather conditions, vehicle issues, or traffic delays, we will make efforts to provide alternative services based on availability.
• Seating Arrangements: Seating arrangements depend on availability and will be made by the driver or tour guide, except for private transfers.
• Pick-Up and Drop-Off Timings: The listed timings are approximate and may be adjusted based on your location and traffic conditions.
• Coupon Redemption: Coupon codes can only be redeemed during the online booking process.
• No-Show Charges: A 100% charge will be applied if guests do not show up for pick-up. No alternative transfer or refund will be provided if the vehicle departs without the guest.