Top 10 Things to do in Durban City Tour

• Pick-up and drop-off from designated areas.
• Clean and air-conditioned vehicle.
• Friendly local guide to point out the sights.
• Entry tickets to major sites (where applicable).
• Free time at some stops to wander.
• Bottled water per guest.
• Guided walking stops at major landmarks.
• Fun photo stops during the day.

• Meals and snacks.
• Visits to attractions that are not specifically listed as included.
• Gratuities or tips for the guide and the driver.
• Overnight stays at the hotel or overnight accommodations.
• Items of personal nature (souvenirs, etc).
• Optional free time activities.
• Travel insurance or medical expenses.
• Special beverages or alcoholic beverages.

Adult Cancellation Policy:

Adults also enjoy the same rights to cancel. They can cancel their visit within 24 hours to receive a full refund. However, cancellations are not subject to any refund after that period.

• For adults aged 13 and above, a full ticket is necessary.
• Age-specific tickets may demand identification.

Child Cancellation Policy:

Children can cancel their tickets up to 24 hours before the scheduled tour and will be fully refunded. Any cancellations made after the 24-hour window will not be refunded.

• Admission is free for children under 3 years.
• Children between 3 and 12 years: Half ticket price.
• Children are to be accompanied by an adult all the time.

• All age groups can take the tour.
• Wear walking shoes.
• Take sunblock, hat, and sunglasses.
• The tour operates in most weather.
• Prices are subject to change in case of additional extras.
• Excellent opportunity to see what to do in Durban at no cost.

• Pick-up locations will be advised after booking confirmation.
• Dress modestly for cultural attractions.
• Facilities for toilets are available at most locations.
• Lunch breaks are flexible; meal costs are not included.
• The majority of attractions are wheelchair accessible.
• Access to some places is governed by local regulations.
• Booking is recommended during peak holiday periods.

• You will receive your mobile ticket in your email instantly.
• Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before the scheduled time of your visit to avoid any delays.

• Rescheduling and Cancellations: We reserve the right to reschedule or modify an itinerary, adjust pricing, or cancel a tour at our discretion, particularly if it's necessary for safety or convenience.
• Unused Inclusions: Any unused portions of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive at the designated pick-up point on time will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If a tour is affected by weather conditions, vehicle issues, or traffic delays, we will make efforts to provide alternative services based on availability.
• Seating Arrangements: Seating arrangements depend on availability and will be made by the driver or tour guide, except for private transfers.
• Pick-Up and Drop-Off Timings: The listed timings are approximate and may be adjusted based on your location and traffic conditions.
• Coupon Redemption: Coupon codes can only be redeemed during the online booking process.
• No-Show Charges: A 100% charge will be applied if guests do not show up for pick-up. No alternative transfer or refund will be provided if the vehicle departs without the guest.