Wonders of the North including Visit to 3 Parks and Lunch (Port Louis)

Here is a tour inclusion description that you can use for the "Wonders of the North" tour:

Tour Inclusions

• Our "Wonders of the North" tour is designed to provide you with an unforgettable experience. The following are included in your tour package:

Transportation

• Round-trip transportation from designated pick-up points in a comfortable, air-conditioned vehicle
• Professional driver and guide to ensure your safety and comfort throughout the tour

Meals and Refreshments

• A delicious lunch at a local restaurant, featuring traditional cuisine
• Refreshments, including bottled water and snacks, throughout the tour

Activities and Entrance Fees

• Guided tour of the Northern Lights viewing area
• Entrance fees to all attractions and activities listed in the tour itinerary
• Expert guidance and commentary throughout the tour

Other Inclusions

• Complimentary Wi-Fi on board the vehicle
• Use of binoculars and other necessary equipment for optimal viewing of the Northern Lights
• A souvenir photo package, capturing memories of your tour

What's Excluded from This Tour

While our "Wonders of the North" tour including a Visit to 3 Parks and Lunch in Port Louis offers a comprehensive and unforgettable experience, there are some exclusions to note:

• Special exhibits, planetarium shows, or other activities not mentioned in the itinerary
• Any additional meals or drinks not specified in the tour
• Personal expenses, such as souvenirs, tips, or gratuities
• Travel insurance or any other insurance not mentioned in the tour
• Any optional activities or excursions not included in the tour, such as the helicopter tour or souvenir photo package

Cancellation Policy

Cancellation Policy

We understand that unforeseen circumstances may arise, and you may need to cancel your tour. Please note that our cancellation policy is as follows:

• More than 7 days prior to the tour date: You will receive a full refund of your payment.
• Between 3-7 days prior to the tour date: You will receive a 50% refund of your payment.
• Less than 3 days prior to the tour date: No refund will be provided.

Exceptions

• In the event of a natural disaster or unforeseen circumstances that prevent the tour from taking place, we will provide a full refund of your payment.
• If we cancel the tour due to insufficient bookings or other reasons, you will receive a full refund of your payment.

Changes to Bookings

• If you need to make changes to your booking, please notify us at least 7 days prior to the tour date. We will do our best to accommodate your changes, but please note that we cannot guarantee that we will be able to make the changes.

Refund Process

• Refunds will be processed within 7-10 working days after cancellation. Please note that refunds will be made in the original form of payment.

No-Show Policy

• If you fail to show up for the tour without prior notification, no refund will be provided.

Cancellation Policy

Child Cancellation Policy

We understand that families may need to cancel their tour due to unforeseen circumstances. Please note that our child cancellation policy is as follows:

• Children under 5 years old: No cancellation fees will be applied, and a full refund will be provided if the tour is cancelled.
• Children between 5-12 years old: The same cancellation policy as adults will apply (see Cancellation Policy above).
• Infant seats: If an infant seat is booked and cancelled, a full refund will be provided if the tour is cancelled.

Exceptions

• If a child becomes ill or injured and cannot participate in the tour, we will provide a full refund of the child's payment, provided that a doctor's note or medical certificate is presented.

Refund Process

• Refunds will be processed within 7-10 working days after cancellation. Please note that refunds will be made in the original form of payment.

No-Show Policy

• If a child fails to show up for the tour without prior notification, no refund will be provided.

Tour Duration and Schedule

• The tour duration is approximately 10 hours, from 8:00 AM to 6:00 PM
• The tour schedule is subject to change based on weather conditions and other factors

Pick-up and Drop-off

• Pick-up and drop-off services are available from designated locations in Port Louis and surrounding areas
• Please ensure you are at the designated pick-up location at least 15 minutes prior to the scheduled departure time

Health and Safety

• This tour is not suitable for individuals with certain medical conditions, including but not limited to, heart problems, mobility issues, or pregnancy
• Please consult with your doctor before booking the tour if you have any health concerns

Clothing and Equipment

• Dress in layers, as the temperature can drop significantly during the Northern Lights viewing
• Bring a camera, binoculars, and a charger for your devices
• Wear comfortable shoes and clothing suitable for outdoor activities

Tour Cancellation Policy

• Cancellations made within 24 hours of the tour departure time will incur a 100% cancellation fee
• Cancellations made between 24-48 hours prior to the tour departure time will incur a 50% cancellation fee Other

Please note that the Northern Lights are a natural phenomenon, and sightings cannot be guaranteed
The tour operator reserves the right to modify the itinerary or cancel the tour due to unforeseen circumstances

Language

• The official language of Mauritius is Mauritian Creole, but most locals also speak French and English
• Our tour guides are fluent in English and French, ensuring that you have a great experience regardless of your language proficiency

Currency

• The local currency is the Mauritian Rupee (MUR)
• You can exchange your currency at the airport, banks, or currency exchange offices
• Credit cards are widely accepted in Mauritius, but it's a good idea to have some local currency for small purchases

Weather

• Mauritius has a tropical climate, with warm temperatures and high humidity throughout the year
• The best time to visit Mauritius is from May to October when the weather is cooler and drier
• Don't forget to pack sunscreen, a hat, and sunglasses to protect yourself from the sun

Power and Internet

• The power sockets in Mauritius are Type C, D, E, and F, with a standard voltage of 230V
• Internet access is widely available in Mauritius, with many cafes and restaurants offering Wi-Fi

Tipping

• Tipping is not mandatory, but it's a great way to show your appreciation for good service
• A tip of 10-15% is considered standard in Mauritius

Other Essentials

• Don't forget to pack your camera, binoculars, and a charger for your devices
• Wear comfortable shoes and clothing suitable for outdoor activities
• Bring a light jacket or sweater for cooler evenings

Here is a "What's in This Tour" description that you can use for the "Wonders of the North" tour:

What's in This Tour

• Join us on an unforgettable adventure to witness the breathtaking beauty of the Northern Lights on our "Wonders of the North" tour. Here's what you can expect from this exciting journey:

Northern Lights Viewing

• Witness the spectacular display of the Northern Lights in a designated viewing area
• Expert guidance on the science behind this natural phenomenon and tips on how to capture stunning photos

Scenic Landscapes

• Explore the picturesque landscapes of the north, featuring rolling hills, sparkling lakes, and majestic mountains
• Take in the serene atmosphere and enjoy the tranquility of nature

Cultural Experiences

• Visit a local restaurant and indulge in traditional cuisine, showcasing the region's unique flavors and ingredients
• Learn about the history and culture of the region through our expert guide's commentary and insights

Terms & Conditions

• Please read the following terms and conditions carefully before booking your "Wonders of the North" tour:

Booking and Payment

• A deposit of 20% is required to secure your booking
• The balance of 80% must be paid at least 30 days prior to the tour date
• Payment methods accepted include credit cards, bank transfers, and cash

Cancellation Policy

• If you cancel your booking more than 30 days prior to the tour date, a full refund will be issued
• If you cancel your booking between 15-30 days prior to the tour date, a 50% refund will be issued
• If you cancel your booking less than 15 days prior to the tour date, no refund will be issued

Tour Amendments

• We reserve the right to make changes to the itinerary due to unforeseen circumstances or weather conditions
• We will notify you of any changes to the itinerary as soon as possible

Liability

• We are not liable for any damages or losses incurred during the tour, including but not limited to personal injury, property damage, or theft
• You are responsible for your own safety and well-being during the tour

Insurance

• We recommend that you purchase travel insurance to cover unexpected events such as trip cancellations, medical emergencies, or travel delays

Health and Safety

• You must disclose any medical conditions or special requirements to us before the tour
• We reserve the right to refuse participation in the tour if we deem it necessary for your safety or the safety of others