City Sightseeing Berlin Hop-On Hop-Off Bus Tour

• 24 or 48-hour tour pass
• Access to both primary routes
• Audio commentary in 13+ languages
• Free Wi-Fi during the ride
• Free tour map
• Stops at top tourist attractions
• Help from staff if required
• Printed or mobile tickets accepted

• Entry fees to attractions
• Food and beverages
• Pickup from hotel
• Tips for staff
• Travel insurance
• Live tour guide (audio only)
• Special night rides
• Missed buses if you're late

Adult Cancellation Policy:

Adults also enjoy the same rights to cancel. They can cancel their visit within 24 hours to receive a full refund. However, cancellations are not subject to any refund after that period.

• For adults aged 13 and above, a full ticket is necessary.
• Age-specific tickets may demand identification.

Child Cancellation Policy:

Children can cancel their tickets up to 24 hours before the scheduled tour and will be fully refunded. Any cancellations made after the 24-hour window will not be refunded.

• Admission is free for children under 3 years.
• Children between 3 and 12 years: Half ticket price.
• Children are to be accompanied by an adult all the time.

• Kids under 5 ride for free
• Buses are wheelchair-accessible
• Buses arrive every 20–30 minutes
• No pets, except guide dogs
• Both paper and electronic tickets accepted
• Receive live bus information from the app

• Operates daily, including weekends and public holidays
• Check the Berlin City Sightseeing bus schedule at all times
• Show a valid ticket before you get on
• Bring earphones to use with your audio guide
• Dress appropriately for the weather
• Charge your phone
• Check the City Sightseeing Berlin Hop-On Hop-Off Bus Tour map

• You will receive your mobile ticket in your email instantly.
• Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before the scheduled time of your visit to avoid any delays.

• Rescheduling and Cancellations: We reserve the right to reschedule or modify an itinerary, adjust pricing, or cancel a tour at our discretion, particularly if it's necessary for safety or convenience.
• Unused Inclusions: Any unused portions of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive at the designated pick-up point on time will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If a tour is affected by weather conditions, vehicle issues, or traffic delays, we will make efforts to provide alternative services based on availability.
• Seating Arrangements: Seating arrangements depend on availability and will be made by the driver or tour guide, except for private transfers.
• Pick-Up and Drop-Off Timings: The listed timings are approximate and may be adjusted based on your location and traffic conditions.
• Coupon Redemption: Coupon codes can only be redeemed during the online booking process.
• No-Show Charges: A 100% charge will be applied if guests do not show up for pick-up. No alternative transfer or refund will be provided if the vehicle departs without the guest.