• Dolphin Bay Atlantis Tickets for the chosen experience.
• Professional instruction from seasoned marine trainers.
• Free wetsuit and towels for your encounter.
• Pre-encounter safety briefing.
• Aquaventure Waterpark access (depending on the package).
• Optional deep-water swimming activities.
• Locker facilities for personal items.
• Free refreshments during the session.
• Digital photography services (optional at an additional fee).

• Personal spending like souvenirs and snacks.
• Transportation to and from Atlantis The Palm.
• Food and drinks (unless part of the package).
• Professional photo and video packages.
• Swimming equipment in addition to supplied wetsuits.
• Access to The Lost Chambers Aquarium (unless bundled).
• Non-participant access to the dolphin lagoon.
• Any other activities beyond the package booked.
• Private dolphin experiences (unless booked independently).

Free Cancellation 24 hours Prior

• Adults have the same cancellation rights. You can cancel up to 24 hours before your scheduled visit for a full refund. Cancellations made after the 24-hour window will not be eligible for a refund.

• Children can cancel their tickets up to 24 hours before the scheduled tour for a full refund. Any cancellations made after the 24-hour window are non-refundable.

• Situated within Atlantis The Palm, Dubai.
• The duration of the experience takes around 30 minutes.
• Each day has a limited number of slots available for sessions.
• Can accommodate non-swimmers with shallow-water alternatives.
• Limited group size for an exclusive experience.
• Option to have professional photographs taken in high quality.
• Safety briefing and instructions are mandatory before interaction.
• Dolphin interaction is monitored for the safety of guests and animals.
• Guests may pair their visit with Aquaventure Waterpark.
• Advanced booking is recommended as a high-demand facility.

• Reservation is mandatory for Dolphin Bay Atlantis Tickets.
• Children aged below 12 years need to be accompanied by an adult paying the fee.
• Wetsuits and towels are inclusive for all participants.
• Photography services can be availed at an extra fee.
• Participants are required to abide by safety instructions given by instructors.
• Guests need to report a minimum of 30 minutes before their session.
• Basic swimming skills are necessary for deep-water experiences.
• GoPros and personal cameras cannot be used during interaction.
• It is recommended to consult pregnant women before reservation.

• You will receive your mobile ticket in your email instantly.
• Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before your visit to avoid delays.

• What is included in Dolphin Bay Atlantis Tickets?

Your ticket allows dolphin interaction, safety briefing, wetsuit, towels, access to the locker, and access to Aquaventure Waterpark, depending on what package you book.

• Can I swim with dolphins if I am not a strong swimmer?

Yes! There are shallow-water encounters for non-swimmers so that you can safely interact with the dolphins standing in waist-deep water.

• Can children take part in dolphin interactions?

Yes, but children aged 12 years and under need to be accompanied by a paying adult on all dolphin interactions to be supervised and ensured of safety.

• Can I record personal photos or videos during the experience?

No, personal cameras and mobile phones are prohibited during encounters. Professional photography services can be purchased, though.

• What do I wear for the dolphin experience?

Wetsuits are supplied and mandatory for everyone. Guests can bring their swimsuits to wear underneath for comfort and sanitation purposes.

• What is included in Dolphin Bay Atlantis Tickets?

Your ticket allows dolphin interaction, safety briefing, wetsuit, towels, access to the locker, and access to Aquaventure Waterpark, depending on what package you book.

• Rescheduling and Cancellations: We reserve the right to reschedule or modify an itinerary, adjust pricing, or cancel a tour at our discretion, mainly if it's necessary for safety or convenience.
• Unused Inclusions: Any unused portions of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive on time at the designated pick-up point will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If a tour is affected by weather conditions, vehicle issues, or traffic delays, we will provide alternative services based on availability.
• Seating Arrangements: Seating arrangements depend on availability and will be made by the driver or tour guide, except for private transfers.