• AJ Hackett Sentosa Singapore entry.
• Access to your preferred activity (Bungee, Swing, or Skybridge).
• Safety equipment and tool.
• Instruction by professional coaches.
• Free e-certificate for bungee and swing.
• Personal accident insurance protection.
• Free use of lockers for keeping items.
• High-resolution video and photography services (optional buy).

• Pickup and drop-off from the hotel.
• Food and drinks.
• Other activities are not listed in the package.
• Personal items and souvenirs.
• Video and photo packages (optional buy).
• Parking charges.
• Tips and gratuities.
• Any damage caused during activities.

Adults also enjoy the same rights to cancel. They can cancel their visit within 24 hours to receive a full refund. However, cancellations are not subject to any refund after that period.

• For adults aged 13 and above, a full ticket is necessary.
• Age-specific tickets may demand identification.

Children can cancel their tickets up to 24 hours before the scheduled tour and will be fully refunded. Any cancellations made after the 24-hour window will not be refunded.

• Admission is free for children under 3 years.
• Children between 3 and 12 years: Half ticket price.
• Children are to be accompanied by an adult all the time.

• Height and weight requirements must be fulfilled by the participants.
• The minimum age for bungee jumping: is 10 years old.
• Pregnant women and those with medical conditions are advised against participating in these activities.
• Casual wear and sports shoes are advisable.
• Lockers can be used to store valuables
• Check-in at least 30 minutes before the scheduled activity
• Activity will depend on the weather.
• Refunds for no-shows or late arrivals are not applicable.
• Safety briefings will be conducted by staff before activities.
• Booking confirmation is important.

• Provide a valid ID for verification purposes.
• Make sure you are in good health before you participate.
• Views are complimentary.
• Safety belts have to be worn at all times.
• Age Under 18 years must have the permission of their parents.
• Weight limits apply to some activities.
• The ride can close during bad weather.
• Refunds or reschedules are provided during the event of weather cancellations.
• Follow all safety instructions given by the instructors.

• You will receive your mobile ticket in your email instantly.
• Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before the scheduled time of your visit to avoid any delays.

• What are the AJ Hackett Sentosa Singapore Ticket prices?

Ticket prices differ according to the activity selected. Visit multiple websites for the latest offers and deals.

• Is it safe to bungee jump at AJ Hackett Sentosa?

Yes, all activities are carried out under tight safety guidelines with expert instructors and top-notch safety equipment.

• Can I use my camera?

Yes, but personal cameras and phones are prohibited during activities. Professional photography services are also offered in-house.

• What if the weather is poor?

In case of bad weather, activities can be rescheduled or refunded according to company policies.

• Rescheduling and Cancellations: We reserve the right to reschedule or modify an itinerary, adjust pricing, or cancel a tour at our discretion, particularly if it's necessary for safety or convenience.
• Unused Inclusions: Any unused portions of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive at the designated pick-up point on time will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If a tour is affected by weather conditions, vehicle issues, or traffic delays, we will make efforts to provide alternative services based on availability.
• Seating Arrangements: Seating arrangements depend on availability and will be made by the driver or tour guide, except for private transfers.
• Pick-Up and Drop-Off Timings: The listed timings are approximate and may be adjusted based on your location and traffic conditions.
• Coupon Redemption: Coupon codes can only be redeemed during the online booking process.
• No-Show Charges: A 100% charge will be applied if guests do not show up for pick-up. No alternative transfer or refund will be provided if the vehicle departs without the guest.