Cancellation Policy

Cancellation Policy:

• Free Cancellation: Cancel up to 24 hours before the tour starts for a full refund.
• Partial Refund: Cancellations made less than 24 hours before the tour start time are non-refundable.
• No-Show: No refunds will be provided for no-shows or missed tours.

To cancel or reschedule, please contact us directly with your booking details. We appreciate your understanding and look forward to providing you with a memorable experience.

Cancellation Policy

Child Cancellation Policy:

• Children Aged 0-2: Free of charge if accompanied by a paying adult. No cancellation fee applies.
• Children Aged 3-11: Eligible for a child rate. Cancellations up to 24 hours before the tour start time are eligible for a full refund. Cancellations made less than 24 hours before the tour start time are non-refundable.
• Children Aged 12 and Above: Treated as adults for cancellation purposes. Full refund for cancellations made up to 24 hours before the tour start time; non-refundable within 24 hours of the tour.

For any changes or to cancel a child’s booking, please contact us directly with your reservation details.

Important Information:

• Duration: The tour lasts approximately half a day. Please ensure you have enough time in your schedule.
• Pickup Details:Confirm your pickup time and location at least 24 hours before the tour. Pickup is typically from selected hotels or central meeting points.
• Dress Code: Dress modestly, especially when visiting temples. It’s advisable to wear clothing that covers your shoulders and knees.
• Footwear: Comfortable shoes are recommended as some walking is involved. Remove shoes before entering temple interiors.
• Weather: Chiang Rai can be hot and humid. Bring a hat, sunglasses, and sunscreen to protect yourself from the sun.
• Health and Safety: Inform the guide of any dietary restrictions or medical conditions. Follow any safety instructions provided by the guide.
• Language: Tours are conducted in English. If you need assistance in another language, please inquire in advance.
• Photography: Respect local customs and rules regarding photography, particularly within temple premises.

For any additional questions or special requests, please contact us ahead of time.

Useful Information:

• Tour Duration: Approximately 4-5 hours, depending on traffic and time spent at each site.
• Pickup Time: Typically around 08:00 AM for morning tours and 01:00 PM for afternoon tours. Confirm your exact pickup time and location 24 hours before departure.
• Meeting Point: If not provided with hotel pickup, meet at a designated central location. Ensure you arrive at least 15 minutes early.
• Dress Code: Modest attire is required when visiting temples. Wear clothing that covers shoulders and knees. Avoid wearing revealing or overly casual clothing.
• Footwear: Comfortable shoes are recommended as you will be walking. Remember to remove your shoes when entering temple interiors.
• Weather: Chiang Rai can be warm and sunny. Dress in lightweight, breathable clothing and bring sun protection such as a hat, sunglasses, and sunscreen.
• Health & Safety: Inform your guide of any medical conditions or dietary restrictions. Follow all safety instructions provided by the tour guide.
• Photography: Photography is generally allowed, but be mindful of restrictions inside temples and respectful of local customs. Always ask before taking photos of individuals.
• Language: Tours are conducted in English. For other languages, please inquire in advance to check availability.
• Payment & Gratuities: Tips for the guide and driver are not included in the tour price and are appreciated based on your satisfaction.
• Cancellation Policy: Check the cancellation policy before booking. Generally, cancellations made up to 24 hours in advance are eligible for a full refund, while later cancellations are non-refundable.

For any additional questions or specific requests, contact the tour provider before your departure.

Terms & Conditions:

1. Booking and Payment:

•    Full payment is required at the time of booking to secure your spot.
•    Prices are per person and may vary based on the date and availability.

2. Cancellation and Refunds:

•    Free Cancellation: Cancellations made up to 24 hours before the tour start time are eligible for a full refund.
•    Late Cancellation: Cancellations made less than 24 hours before the tour start time are non-refundable.
•    No-Show: No refunds will be provided for no-shows or missed tours.

3. Modifications:

•   Requests to change the date or time of the tour must be made at least 24 hours in advance and are subject to availability.

4. Tour Inclusions and Exclusions:

•    The tour includes transportation, guide services, admission fees, and bottled water.
•    Meals, personal expenses, travel insurance, and gratuities are not included.

5. Health and Safety:

•    Participants are responsible for their own health and safety during the tour.
•    Inform the tour provider of any medical conditions or special needs before booking.

6. Dress Code and Behavior:

•    Appropriate attire is required for temple visits. Modest clothing covering shoulders and knees is mandatory.
•    Respectful behavior is expected at all times, especially in religious and cultural sites.

7. Weather Conditions:

•    Tours operate rain or shine. Be prepared for weather conditions and dress accordingly.

8. Liability:

•    The tour provider is not responsible for any personal injury, loss, or damage to personal belongings during the tour.
•    Participants are advised to have their own travel insurance.

9. Tour Cancellation by Provider:

•    The tour provider reserves the right to cancel the tour due to unforeseen circumstances such as extreme weather or other factors beyond control. In such cases, a full refund or alternative date will be offered.

10. Contact Information:

•     For any inquiries, modifications, or emergencies, contact the tour provider directly using the contact information provided in your booking confirmation.

By booking this tour, you agree to these terms and conditions. Enjoy your exploration of Chiang Rai’s highlights!