• Entry to EKart Zabeel Karting Zone Dubai Mall.
• Utilization of high-performance electric go-karts.
• Safety briefing and professional guidance.
• Helmet and other protective gear.
• Access to a fully equipped karting track.
• Digital lap timing and race statistics.
• Comfortable seating area for spectators.
• Sanitized karts and gear for hygiene safety.
• Optional race photos and video recording.

• Hotel transfers (unless selected).
• Food and beverages.
• Personal expenses.
• Additional karting sessions beyond the package.
• Professional racing training.
• Locker rentals for personal belongings.
• Photography services (unless selected).
• Souvenirs and merchandise.
• Any other services not mentioned in the inclusions.

Free Cancellation 24 hours Prior

• Adults have the same cancellation rights. You can cancel up to 24 hours before your scheduled visit for a full refund. Cancellations made after the 24-hour window will not be eligible for a refund.

• Children can cancel their tickets up to 24 hours before the scheduled tour for a full refund. Any cancellations made after the 24-hour window are non-refundable.

• EKart Zabeel Karting Zone Dubai Mall is open year-round.
• Electric karts are environmentally friendly and emission-free.
• The karting track is well-maintained for a smooth racing experience.
• Timed sessions so you can monitor your progress.
• Corporate events and group bookings can be made.
• A limited number of spots per session for safety purposes.
• All sanitization and safety procedures observed.
• Suitable for all levels of experience, from beginners to advanced.
• Convenient location within Dubai Mall for easy accessibility.

• Minimum height: 140 cm.
• Closed-toe footwear is required.
• Pregnant women and those with heart problems should not kart.
• Report at least 30 minutes before your session for check-in.
• Adhere to all safety instructions issued by the instructors.
• Helmets and safety gear must be worn at all times.
• No loose clothing or scarves are allowed during the race.
• Children under 14 must be accompanied by an adult.
• Advanced booking is recommended to secure your slot.

• You will receive your mobile ticket in your email instantly.
• Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before your visit to avoid delays.

• What is the Minimum age for karting?

The minimum age is 14 years, with a height requirement of 140 cm. Younger children are not allowed for safety reasons at EKart Zabeel Karting Zone Dubai Mall.

• Do I need prior experience to participate?

No prior experience is needed. The karting zone is beginner-friendly, with safety briefings and professional guidance to ensure a thrilling yet safe experience.

• What should I wear for karting?

Dress in comfortable clothes with closed-toe shoes. Loose-fitting clothes, scarves, and flip-flops are not permitted for safety purposes during the race.

• Is the experience safe for everyone?

Yes, safety is ensured. Helmets, safety equipment, and a briefing are offered. Pregnant women and people with heart conditions must not kart.

• How long does a karting session last?

A session typically lasts around 7 to 10 minutes, including briefing and preparation time. The exact duration depends on track conditions and participant flow.

• Can I book multiple sessions in advance?

Yes, you can book multiple sessions. Booking is recommended to secure your preferred slot, especially during weekends and peak hours.

• Rescheduling and Cancellations: We reserve the right to reschedule or modify an itinerary, adjust pricing, or cancel a tour at our discretion, mainly if it's necessary for safety or convenience.
• Unused Inclusions: Any unused portions of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive on time at the designated pick-up point will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If a tour is affected by weather conditions, vehicle issues, or traffic delays, we will provide alternative services based on availability.
• Seating Arrangements: Seating arrangements depend on availability and will be made by the driver or tour guide, except for private transfers.