• Singapore Flyer entry.
• 30-minute air-conditioned capsule ride.
• Visit to the Time Capsule attraction.
• Digital photo for free.
• VIP lounge access (where applicable).
• In-flight meals (if pre-selected).
• Wheelchair boarding.
• Free Wifi in the entry zone.

• Transfer to and from the hotel.
• Personal expenses.
• Food and drinks (unless pre-included in the ticket package).
• Professional photographers.
• Priority boarding (unless upgraded).
• Merchandise and souvenirs.
• Car park fees.
• Separate attractions outside Singapore Flyer.

Adults also enjoy the same rights to cancel. They can cancel their visit within 24 hours to receive a full refund. However, cancellations are not subject to any refund after that period.

• For adults aged 13 and above, a full ticket is necessary.
• Age-specific tickets may demand identification.

Children can cancel their tickets up to 24 hours before the scheduled tour and will be fully refunded. Any cancellations made after the 24-hour window will not be refunded.

• Admission is free for children under 3 years.
• Children between 3 and 12 years: Half ticket price.
• Children are to be accompanied by an adult all the time.

• Singapore Flyer Tickets are exchangeable on the chosen date and time
• Children under the age of 3 may travel for free when accompanied by an adult paying customer
• Audio guides are available for a rich ride adventure
• Prior reservation is advised, particularly during holidays
• The capacity of capsules might be reduced due to health and safety restrictions
• Bookings in a private capsule can be arranged for special occasions
• Customers should report 30 minutes before their intended ride
• The ride is wheelchair and stroller accessible
• All safety instructions offered by staff must have to be followed by the guests

• Singapore Flyer works in all kinds of weather, except for violent storms
• The most appropriate time to go is during sunset for breathtaking views of the cityscape
• Bulky luggage and large objects are not permitted within the capsule
• Customers are required to adhere to COVID-19 guidelines, such as wearing masks where necessary
• Printed and mobile tickets are accepted at the gate
• Waiting times could be longer than normal on public holidays
• Food and beverages brought from outside are not allowed inside the capsule
• Smoking is strictly not allowed inside and around the Singapore Flyer
• Pets are not allowed, but service animals are allowed to come
• The duration of the ride is about 30 minutes, so plan accordingly

• You will receive your mobile ticket in your email instantly.
• Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before the scheduled time of your visit to avoid any delays.

• How long does a ride on the Singapore Flyer last?

A ride on the Singapore Flyer takes approximately 30 minutes, offering spectacular views of the city’s skyline.

• Can I book a private capsule on the Singapore Flyer?

Yes, private capsule bookings are available for special occasions such as birthdays, proposals, and corporate events.

• What is the best time to visit the Singapore Flyer?

The best time to go is during sunset or in the evening when city lights make it look magical.

• Is Singapore Flyer wheelchair-friendly?

Yes, the Singapore Flyer is wheelchair-friendly, making it an easy journey for everyone.

• Rescheduling and Cancellations: We reserve the right to reschedule or modify an itinerary, adjust pricing, or cancel a tour at our discretion, particularly if it's necessary for safety or convenience.
• Unused Inclusions: Any unused portions of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive at the designated pick-up point on time will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If a tour is affected by weather conditions, vehicle issues, or traffic delays, we will make efforts to provide alternative services based on availability.
• Seating Arrangements: Seating arrangements depend on availability and will be made by the driver or tour guide, except for private transfers.
• Pick-Up and Drop-Off Timings: The listed timings are approximate and may be adjusted based on your location and traffic conditions.
• Coupon Redemption: Coupon codes can only be redeemed during the online booking process.
• No-Show Charges: A 100% charge will be applied if guests do not show up for pick-up. No alternative transfer or refund will be provided if the vehicle departs without the guest.